Effective Date: 31-05-2023
At the School of French Language, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we receive from students, visitors, and users of our website and services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
1.1 Personal Information: We may collect personal information such as your name, contact details (including email address, phone number, and postal address), date of birth, nationality, and language proficiency level when you register for our courses or submit inquiries through our website.
1.2 Payment Information: If you make a payment for our courses or services, we may collect payment-related information, including credit card or other payment method details. Please note that we do not store or retain your payment card information. All payment transactions are securely processed by our trusted third-party payment processors.
1.3 Cookies and Usage Data: We may collect information about your visit to our website, including your IP address, browser type, device information, operating system, and browsing behavior. This information is collected through the use of cookies and similar technologies. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
2.1 Provision of Services: We use the information we collect to provide you with our language courses and related services, including registration, communication, and course materials delivery.
2.2 Communication: We may use your contact information to send you administrative and promotional emails, newsletters, and other communications related to our courses, events, or updates. You can opt out of receiving marketing communications at any time.
2.3 Analytics and Improvement: We may use aggregated and anonymized information for analytical purposes to improve our website, courses, and services. This may include analyzing trends, measuring user engagement, and optimizing our content and user experience.
- Information Sharing and Disclosure
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, delivering our services, and conducting activities on our behalf. These service providers have access to your information only to the extent necessary to perform their tasks and are obligated to protect your information.
3.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests from governmental authorities or law enforcement agencies.
- Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
- Your Rights and Choices
5.1 Access and Correction: You have the right to access and update the personal information we hold about you. You can review and edit your personal information by logging into your account or by contacting us directly.
5.2 Opt-Out: You can opt out of receiving promotional emails or newsletters by following the instructions provided in the communication or by contacting us.
- Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to remove the information from our systems.
- Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. The updated version will be posted on our website with the effective date. By continuing to use our website or services after any changes, you accept and agree to the revised Privacy Policy.